We at The Citizens Bank are monitoring the situation closely, but it's not clear at this point if any customer information has been compromised by the recent South Carolina Department of Revenue database breach. We would advise you to watch your account(s) regularly and report any suspicious activity to us immediately at your local branch.
Rest assured, your information is secure at The Citizens Bank. We have made significant investments in our state-of-the-art firewall protection and taken other security measures to prevent the unauthorized access to our customers' personal data.
Further, bank customers that are South Carolina taxpayers should go to the Department of Revenue website to learn more about free credit protection DOR and Experian are offering to all South Carolina taxpayers. For those without Internet access, they can call the Department of Revenue at 1-866-578-5422 to get protection. Remember, this is only credit protection and does not apply to deposit and savings accounts.
Should you have any questions, please do not hesitate to contact us. We are confident in both our infrastructure and personnel, but we also understand that this breach of the state's database has caused understandable anxiety.